safmantra07

I.T. Problems we can help


If technical terms make you sweat, don’t read any further. We’ll summarize for you: If the device has an on-off switch, we can probably take care of it.

If, however, you don’t mind breezing through jargon that’s used to describe computers, servers, and networks, check out the types of equipment and systems that we’re capable of installing, configuring, managing, maintaining, and repairing.

Equipment

  • Desktop personal computers (PCs)
  • Laptops
  • Notebooks / notepads
  • PDAs (personal digital assistants,  Blackberry’s , iPhone’s)
  • iPads
  • Printers
  • Scanners
  • Modems
  • Routers

Networks

  • Peer-to-peer networks (Microsoft Windows, Apple Mac OS)
  • Centralized-server networks (Microsoft Windows, Linux, Unix)
  • Network technology (Ethernet, wireless, switched 10/100/1000 networks, LAN & WAN)
  • Network cabling (Category 5, coaxial, fiber)

Security

  • Security assessment
  • Log-in and passwords
  • Encryption
  • Smart Cards
  • Remote dial-back
  • Disaster recovery plan
  • Firewalls
  • Antivirus
  • Windows Domain Policies

Data Protection

  • Uninterruptable Power Supplies (UPS)
  • Data-grade surge protectors / suppressors
  • Battery backup
  • UPS monitoring software
  • UPS logs
  • Testing for automated shutdown of UPS units
  • Tape backups / storage
  • Testing of backup / restore capabilities (volume and server recovery levels)
  • Verifies
  • Tape backup logs
  • Antivirus software installation and updates
  • Antivirus logs (for servers and work stations)
  • Antivirus protection for web, proxy, and e-mail servers
  • Antivirus training for IT team members and administrators

Desktop / PC

  • Software installation
  • Software updates and upgrades
  • Hardware new purchases
  • Hardware upgrades
  • New workstation installations
  • New peripheral equipment installations
  • User training

Server / LAN / WAN

  • SAAS
  • PAAS
  • File sharing
  • Printer sharing
  • Modem sharing
  • Network-based faxing
  • Internal / external e-mail
  • Contact management applications
  • Groupware applications
  • Software updates and upgrades
  • Hardware new purchases
  • Hardware upgrades
  • New peripheral equipment installations
  • E-mail set-up
  • User / group account setup
  • Administrator or internal IT team member training 

Software

  • Software installs
  • Software updates
  • Software upgrades
  • Software licensing and compliance

Systems

  • Apple
  • Windows
  • Unix
  • Linux computers

IT Policies

  • Written or verbal policies
  • Industry standard policies
  • Acceptable uses of LAN
  • Acceptable uses of e-mail
  • Acceptable uses of web browsing

IT Planning

  • IT business plan
  • IT documentation
  • IT backup plan
  • IT budgets and procurement
  • IT asset management

For more information on our technical capabilities, please call 720.887.4826, or e-mail info@safnetwork.com